Privacy policies

At HypeOwner, it is important to us to manage your personal information securely and in accordance with relevant legislation, including Law No. 29733 (“Privacy Law”).

This Policy describes how we and our related companies collect, disclose, use, store, or otherwise handle personal information.

WHAT INFORMATION DO WE COLLECT?

Personal information is information that can be used to identify you, either directly or indirectly. It also includes anonymous information linked to information that can be used to identify you, either directly or indirectly. It does not include information that has been irreversibly anonymized or aggregated so that it no longer allows us to identify you, either in combination with other information or otherwise.

We will only collect and use personal information that is necessary to comply with our legal obligations and to help us manage our business and provide you with the services you request.

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter the following information: your name, e-mail address, mailing address, and phone number.

WHAT DO WE USE YOUR INFORMATION FOR?

We use the information you provide for the specific purposes for which you provide it, as stated at the time of collection and as permitted by law. The information we collect from you may be used in the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions, including processing your payments and delivering the products or services you have purchased or requested. To administer a contest, special promotion, survey, activity, or other site feature.
  • To send periodic emails. The email address you provide for order processing may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

YOUR RIGHTS

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information we collect. You also have the right to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured, standard format and, where technically feasible, to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

To protect the privacy and security of your personal information, we may ask you for information that allows us to confirm your identity and your right to access such information, as well as to search for and provide you with the personal information we hold. In some cases, applicable law or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we hold.

You can send us an email to exercise your rights. We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that your personal data is accurate and up to date.

HOW DO WE PROTECT YOUR INFORMATION?

You are responsible for the security of your username and password on hypeowner.com. We recommend that you choose a strong password and change it frequently. Do not use the same login details (email and password) on multiple websites.

That said, we implement various security measures, including the use of a secure server. All confidential/credit information provided is transmitted using Secure Socket Layer (SSL) technology and encrypted in the database of our payment gateway providers, so that only those authorized with special access rights to these systems can access it, and they are required to maintain the confidentiality of the information. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) will not be stored on our servers.

Our servers and website are scanned and fully verified externally by ModSecurity on a daily basis to protect you online.

DO WE USE COOKIES?

Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you have allowed it in your settings). This enables the websites’ or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer you better site experiences and tools in the future.

We may engage third-party service providers to help us better understand our site visitors. However, these providers are not permitted to use the information collected on our behalf except to help us directly manage and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. This information is used to compile reports and create services that help us improve our website and related services. The reports reveal website trends without identifying individual visitors.

The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

On some pages of our website, third parties offering applications through our website may set their own cookies in order to provide services, monitor the success of their applications, or customize them for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that created the button will record this action. Due to the way cookies work, we cannot access these cookies, nor can third parties access the cookie data we use.

DO WE DISCLOSE ANY INFORMATION TO THIRD PARTIES?

We do not sell, trade, or otherwise transfer your personal information to third parties. This does not include trusted third parties who help us operate our website, run our business, process payments, deliver purchased products or services, send you information or updates, or provide you with any other services, provided that such parties agree to keep this information confidential. We may also disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety, or those of third parties. However, non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless longer retention is required or permitted by tax, accounting, or other applicable laws.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These websites have separate privacy policies. Therefore, we assume no responsibility for the content or activities of these linked sites. However, we strive to protect the integrity of our site and welcome any feedback about them.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section, which sets out the use, disclaimers, and limitations of liability governing the use of our website in Terms and Conditions.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page and/or update the Privacy Policy modification date below.

CONTACT US

If you wish to exercise one of your rights set out above, or if you have any questions or complaints about this policy or the way your personal information is processed, please contact us by email: contacto@hypesowner.com.